Downloads & Files

Having trouble finding, downloading or opening your pattern files? Choose the problem that looks most like yours below, or start with the download guide if you're not sure.

New to digital patterns?

How to Download & Open Your Pattern →

What's going wrong?

  • I Downloaded My Pattern, but I Can't Find the File

    Downloaded your pattern but can't find where it went? Here's where to look on your computer, phone or tablet.

    Fix this problem 

  • I Can't Find My Download Email

    Can't find the email containing your pattern download? Here's what to check and how to get your files.

    Fix this problem 

  • My Pattern Won't Open - What Should I Do?

    Having trouble opening your downloaded pattern? Check the file type, software and the most common causes.

    Fix this problem 

Understanding Your Files

  • What Files Are Included With My Pattern?

    Not sure what the two files in your download are for? Here's what you'll usually find and which ones you need.

    Learn more about this topic 

  • PDF vs SVG - Which File Do I Need?

    Learn the difference between PDF and SVG files and which one to use for printing or a cutting machine.

    Learn more about this topic 

  • Can I Download My Pattern Again Later?

    Need another copy of a pattern you've purchased? Find out how to access your downloads again.

    Learn more about this topic 

Still Need Help

Can't find the answer you're looking for? You're always welcome to contact me and I'll be happy to help.

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