Can I Get a Refund on a Digital Pattern?
Because digital patterns are delivered electronically and can't really be returned once they've been accessed, they are generally non-refundable.
That said, I want you to be happy with your Pink Pony Design purchase. If something has gone wrong, the pattern isn't what you expected, or you're simply unhappy with your purchase, please get in touch.
I'll always do my best to help, whether that's troubleshooting the issue, clarifying something in the pattern, or arranging a refund when appropriate. ❤️
Having trouble with the pattern or files?
If the issue is with downloading, opening, printing or using your files, you may find the answer in the Help Center first:
But if you're still stuck, please don't hesitate to contact me. I'm always happy to help.